FAQ's

Shipping

How long does it take for items to arrive?

Items are typically receieved within 2-6 weeks depending on the customers location, the shipping company and local customs. Customers in the US can expect delivery within 2-4 weeks. You can also have an option on some products to pay a premium to have your items shipped faster.

Where do the products come from? 

Most products are shipped directly from Asia, Mainland China and the US.



Payments

What payment options do you have?

You can pay securely by Paypal or by most major credit cards.

How secure is my payment?

Our site if fully secure using SSL security

 

Returns

What is your returns policy?

We have a full return within 30 days policy providing that items are sent back in their original packaging and have not been used in any way. It is the responsibility of the consumer to cover the costs of P&P when returning. However for defected items where a full refund is required then the shipping costs can be refunded providing a receipt is produced as proof and that the shipping fees do not exceed $5.95.

We also provide a full 30 day money back if you no longer want your item. This must be returned within the 30 day period and in the original packaging.